Melissa M. Jackson-Robatto, MA, BS, CPC
Managing Director
Medical Coding
Medical Billing
Plan Pre-Certification & Coverage Auditing
Procedure Prior Authorizations
Medical Necessity Determination Auditing
Medical Coding
Medical Billing
Plan Pre-Certification & Coverage Auditing
Procedure Prior Authorizations
Medical Necessity Determination Auditing
Patient Advocacy
Medicare Beneficiary Advocacy
Patient Advocacy
Medicare Beneficiary Advocacy
~What our clients are saying~
"I have worked with Melissa for the past 3 years. She has proven herself to be an invaluable asset to my practice. She has been office manager and billing manager, both. Melissa is reliable, accurate and trustworthy. Her sense of dedication is second to none.
It is without reservation that I recommend her."
~ GM, MD Corporate Client
"I heartily recommend working with Melissa if you have healthcare/Medicare issues. The system these days has become so convoluted and it can be so hard to make progress on an issue when it seems like it's you against 'the system'. Well, I got lucky enough to run into Melissa and she really helped me figure out my Medicare health insurance issue. When you don't think there's anyone else on your side, get hold of Melissa. She was absolutely great."
~Scott C., Private Client
"I want to thank you so much for helping me with Medicare. It took 3 years to find someone who could make any sense of it for me. You are a genius and patiently took so much time to explain it. Thank you from the bottom of my heart!"
~Jane B., Private Client
"Melissa was my business consultant for nearly 20 years. During that time, she worked with me to create the business model for my practice, developed and executed an integrated revenue cycle management program, as well as undertook the myriad of my practice development projects in an energetic, hard-working and enthusiastic manner. Melissa's skills include not only a broad knowledge base, experience in running small businesses, but also a passion for excellence. She has strong verbal and written communication skills, and problem-solves in creative, highly constructive ways. Melissa's positive personality and natural caring attitude toward people endeared her to hundreds of my patients over the years; she was instrumental in expanding my practice to include multiple locations. Melissa is professional, has integrity, is exceptional at seeing the 'big picture' without losing sight of details and a sense of humor. I wholeheartedly recommend her consulting services."
~VGK, DACNB Corporate Client
"Among Melissa's many superlative qualities are the remarkable volume, accuracy, completeness and promptness of her work. Beyond her expertise in a wide variety of business subjects, Melissa is both a sophisticated presenter of complex information and an excellent, hands-on educator. Apart from her professional skills, Melissa's congenial, confident and comforting personality make her a pleasure to work with in any scenario. Unreservedly, this wonderful individual can only improve the activities and culture of any serious organization."
~ DP, MD Corporate Client
"When I first contacted Peak Neurology Group, Melissa's professionalism and personalized care led me to choose that group over others. I look forward to seeing her when I go for my appointment and when I call the office. In addition, Melissa has helped me with distribution of my products to clients. I appreciate working with her as a client and business owner."
~Julie G., Private Client
"Melissa joined The New Temperament in 2013 as Senior Project Manager with more than fifteen years experience planning and supervising successful healthcare programs. Melissa’s expertise in growing companies that bring leading-edge approaches to many of today’s pressing issues — including childhood development, academic performance and social competency — has given her unique insight into the application of New Temperament principles. A graduate of Susquehanna University, Melissa completed her Masters degree in Psychology & Social Work at Western New Mexico University."
~M. Edelstein, Corporate Client
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